Hospital Resources

This Website

Our website can provide you with information on:

• Finding a physician
• Your rights and responsibilities as a patient
• Parking and directions
• Billing and insurance
• Financial assistance 

VCU Health MyChart patient portal

MyChart provides you with fast, easy online access to your health information, allowing you to:

• Request a prescription refill
• View and request appointments
• View medications, allergies, immunizations, health issues and selected lab results
• Send a secure message to your health care provider
• View and download your depart summaries

With MyChart, you can view key components of your electronic medical record, anytime and anyplace you have Internet access. You can use your account to communicate electronically with your VCU Medical Center clinician for non-urgent matters, saving you precious time while providing valuable access to personalized health information.  

Community Health Education Center

Our Community Health Education Center (CHEC) offers up-to-date health information for patients and their families. The center also provides a business center for e-mail, fax and Internet access. CHEC is located on the ground floor of the Gateway Building. 

Pharmacy

Our pharmacies offer services for prescriptions, prescription refills and a variety of over-the-counter medications. For your convenience, we have a pharmacy on our MCV Campus, located on the ground floor of the Ambulatory Care Center, at the corner of 11th and Clay streets. 

Pharmacy Hours:

Monday through Friday, 8 a.m. to 7 p.m.
Saturday, Sunday and holidays, 9 a.m. to 5:30 p.m. 

Food and Dining

There are many dining services located in the Gateway Building and Main Hospital, as well as street vendors during the weekdays. 

Surgical Waiting Area

Located on the fifth floor of the medical center’s Gateway Building, the check-in and waiting areas are a busy home to those whose loved ones are in surgery. The newly renovated space offers a comfortable and relaxing environment for them. 

The Doorways

The Doorways (formerly Hospital Hospitality House) provides a full range of conveniences designed to reduce day-to-day stresses so that patients may focus on recovery and families can concentrate on helping their loved one. Located just five blocks from VCU Health’s MCV Campus, guests are encouraged to give a $15-a-day minimum donation, but no one is turned away because of an inability to contribute. 

You may stay at The Doorways if a doctor, nurse, patient representative or hospital administrator from a participating hospital provides a referral. Referrals are necessary to ensure that rooms are available. For more information, visit their website or call (804) 828-6901. 

Ronald McDonald House

Located at 2330 Monument Avenue, this is a non-profit organization that provides a home away from home for seriously ill children and their families. For more information, visit their website or call (804) 355-6517. 

Chaplain and Chapel

A nondenominational chapel for meditation and prayer is located on the second floor of Main Hospital. Weekly chapel services are conducted on a regular basis, and all are invited to attend. Our chaplain counselors are trained in helping patients and their families respond to the emotional and spiritual aspects of illness and hospitalization.

Hours: 8 a.m. to 4:30 p.m., Monday through Friday
Contact: (804) 828-0928
Location: Main Hospital, 2nd Floor

You can contact a chaplain counselor directly or ask a staff member to contact them for you. After hours, your nurse can contact a chaplain for you. Chaplain counselors are available around the clock. 

Your own minister, priest, or rabbi is welcome to come to the hospital at any time.