Patient Testimonials

Breast Imaging

Perfect experience. Very professional.

“Everyone I came in contact with was absolutely wonderful to me…”
“There is always a very professional, kind and caring staff here. Thank you for that.”
“Everyone was great.”
“Thank you for the expediency in which you handled my call. The outcome could not have been more positive and comforting. I have decided that I will continue to go to VCU Health Breast Imaging from now on.”
“I feel safe.”
“My mammogram technologist was excellent in every way!”

 

Nuclear Medicine

The staff worked very well together to ensure the best patient outcome.

“The best treatment I have had in a long time. I was scared and nervous but the staff calmed me. Great staff!”
“A true team, the best team. The staff worked well together.”
“I felt safe and comfortable.”
“I would do it again in a heartbeat.”
“The staff, nurses and technicians were all extremely friendly and knowledgeable.”
“The technicians who performed my test were awesome, very friendly and put me at ease right away.”

 

Pediatric Radiology

Very clean and efficient. Every employee was friendly.

“My daughter was anxious about her MRI but it was helpful to see and hear the demo MRI machine. The staff gave a wonderful explanation, answered questions, and allowed me to sit with her, which calmed her biggest fear of being alone. Having a movie to watch greatly increased the success of her test and we are so appreciative.”
“The nurses made my son and I feel very comfortable.”
“We love the Children's Hospital of Richmond at VCU. Everyone is simply amazing here.”
“We had two ultrasounds and two x-rays, and the staff was so friendly.”
“Everyone was great. Amazing communication!”
“The MRI staff was great and very caring.”

 

Baird Vascular

I was recently a patient at Baird Vascular Institute and, from my initial appointment and ultrasound to my procedure and follow up, the service and care I received was phenomenal. Every single staff member involved in my care was kind, patient, knowledgeable, and provided the best care possible.

“The doctor answers all my questions and concerns. I always have a great experience. ”
“Registration was very easy and the receptionists were extremely helpful. The staff was very personable and friendly.”
“The doctor and all the staff I encountered at Baird Vascular Institute were fantastic; kind, empathetic, and professional.”

 

Radiology at Short Pump Pavilion

The nurse and MRI technician were extremely courteous and helpful.

“I had a very good experience. Everyone was so helpful when I was getting ready for my MRI. I am extremely claustrophobic and the staff took every step they could to make sure I felt comfortable. Everything went smoothly and was over before I knew it. Great team!”
“The X-ray technician was so courteous and experienced.”
“My experience with the staff was excellent and they put me at ease immediately.”
“The nurse who did put in the catheter for my CT scan was wonderful, kind and helpful.”
“The staff at registration for radiology was excellent.”
“I hope no one will need to have an MRI, but if they do they should absolutely go to Short Pump Pavilion!”

 

Radiology at Stony Point

The technician was helpful and knowledgeable.

“The radiologist was EXCELLENT! He was very patient, gentle and informative.”
“The nurse from radiology who answered my questions was wonderful!”
“Everyone was very courteous and knowledgeable. They are just a great group of people.”
“The staff made the MRI process seem easy.”
“The MRI technicians were professional and friendly.”
“The radiologist was superb. She gets an A plus, plus, plus…”
“Routine X-rays were easily done with excellent rapport and support from the technicians.”

 

Radiology at Main Hospital

The staff and doctors are the best. They are always concerned, friendly and professional in every way!

“Everyone is always nice and helpful.”
“Staff surpassed all levels of professionalism. The day-to day-operations could not have been implemented any better.”
“The staff was so caring and considerate to my many medical needs.”
“The staff discussed a way to adjust the test to meet my needs. They called other departments to get answers on how to best address my concerns to provide me better treatment. I would definitely recommend VCU to family and friends.”
“Everyone was full of smiles.”
“The technician performing the ultrasound was very professional and very nice.”
“I would like to give a huge shout out to the sonographer who performed my test. She was concerned with my dignity. I can confidently say this was the best testing experience I have had in all my years as a patient.”
“We never felt rushed and our nurses were the ultimate professionals. We are thankful that the staff started our day off right.”
“I had a very nice time in the radiology department. Everyone was very helpful and friendly.”
“The technicians who did the imaging were the best and I mean that from the bottom of my heart.”
“Everything went well with my appointment and thank you so much for your services!”
“I was impressed with how careful everyone was with social distancing and cleaning. Even the waiting areas had space between chairs. It was a safe feeling.”