For patients

Appointments

Please call (804) 360-4669 or request an appointment online.

Make an appointment for yourself or a family member – a physician referral is not required. However, check with your insurance plan on pre-authorization requirements.

Learn how to refer a patient 

New patients

Preparing for your first appointment 

Your first appointment is with our neurologist. It is typically 90 minutes – including check-in and time with the doctor. The clinic coordinator will mail you a new patient packet with forms to be completed before your first appointment.

Haven’t received your new patient packet? Please call our office at (804) 360-4669

Prior to your appointment, request that your primary care or current neurologist send your medical records, including any radiology and imaging from the past year. If you have had genetic testing in the past year, please forward the lab reports.

For your first appointment, please bring:

1. Your insurance cards.
2. Completed new patient packet. 
3. Any additional medical records you have that have not yet been forwarded to our office.
4. Any films or CDs (not simply the report) of radiology testing (MRI, CT, x-ray) relevant to your condition that you have had completed in the past year. These are particularly important and if necessary, you may have to retrieve these from the imaging testing location.
5. The pill bottles for all the medicines you are currently taking. Our staff and neurologists may need to see the actual bottle(s) with the name(s) and dosage(s) listed.

Appointment length

Appointments vary by provider. See below for some approximate visit lengths from our interdisciplinary team.

Specialist	Initial Visit	Follow-up Visit
Neurologist	40 - 60 min.	20 - 30 min.
Neuropsychologist	1 hour interview 3 hours testing	30 min.
Neurosurgeon	90 min.	60 min.
Physical therapist	90 min.	60 min.
Psychiatrist	90 min.	30 min.
Speech therapist	90 min.	60 min.

Coming from out of town? 

The Hilton Hotel & Spa in Short Pump offers discounted rates for our PMDC patients.

Booking link and instructions:

1. Email pdcenter@vcuhealth.org for the PMDC patient discount code.
2. Click here for Hilton Richmond Hotel & Spa in Short Pump.
3. Enter the arrival and departure date.
4. Click on more options.
5. Then click on add special rate code.
6. There will be three boxes to enter in discount codes, one is promo code, the other is group code and the third box is for corporate code. Enter the code in the corporate code box.
7. Then click on check dates and rates and you can book your reservation there for VCU Health.

Hilton Richmond Hotel & Spa in Short Pump
Phone: (804) 364-3600
Contact: chrissy.picano@shaminhotels.com

Resources and support groups

We have many resources and educational opportunities for our patients, families and caregivers. You do not need to be a current patient to participate.

Learn more about resources

Learn more about our support groups

Connect with us on social media – Facebook and X (formerly Twitter)

Sign up for MyChart 

Financial assistance 

Learn more about VCU Health financial assistance