Contact VCU Health
Whether you need help paying a bill, scheduling an appointment, or would like to talk about a patient care concern, we have a specialist who can help. You’ll find a listing below of important phone numbers you can call for assistance.
No matter what brings you to us, we’re here to help you navigate your needs. Please feel free to get in touch with us for any questions or concerns you have.
Emergency
If you have a medical emergency, call 911 immediately or go to the nearest hospital.
Important Phone Numbers for VCU Health Patients
General Information
VCU Medical Center (804) 828-9000
VCU Health Community Memorial Hospital(434) 447-3151
VCU Health Tappahannock Hospital (804) 443-3311
Appointments
(804) 828-7929 or toll free (800) 762-6161, weekdays from 8 a.m. to 5 p.m.
Online appointment request: vcuhealth.org/appointments (imaging and psychiatric appointments cannot be requested through the online form)
Patient Information
VCU Medical Center (804) 828-9000 option 1
VCU Health Community Memorial Hospital(434) 447-3151
VCU Health Tappahannock Hospital (804) 443-3311
Patient Relations
VCU Medical Center, Richmond: (804) 628-0400
VCU Health Community Memorial Hospital: (434) 584-3227
VCU Health Tappahannock Hospital (804) 443-6164
Billing Questions
(804) 523-7001 or 888-803-0082 toll free
vcuhealthbilling@vcuhealth.org
Click to Pay Online
Release of Medical Information
Compliance Helpline
Volunteer Services
Parking Office (MCV Campus)
Medical Examiner's Office
Transfer a Patient
1-866-628-9337 or (804) 628-9337